Privacy Policy

1. Introduction

Geoloods ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our geocoding API service and website.

2. Information We Collect

2.1 Account Information

When you create an account, we collect:

• Email address
• Name
• Company name (optional)
• Password (encrypted and hashed)

2.2 Usage Data

We automatically collect:

• API request logs (timestamps, endpoints, response times)
• IP addresses
• User agent information
• API usage statistics

2.3 Payment Information

Payment information is processed by our payment provider (Mollie). We do not store your full credit card details on our servers. We only retain transaction records and payment status information.

3. How We Use Your Information

We use the collected information to:

• Provide and maintain our geocoding API service
• Process your transactions and manage your subscription
• Send you service-related notifications and updates
• Monitor API usage and prevent abuse
• Improve our services and develop new features
• Respond to your requests and provide customer support
• Comply with legal obligations

4. Data Retention

We retain your information for as long as your account is active or as needed to provide you services. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

• Account data: Retained until account deletion
• API logs: Retained for 90 days
• Transaction records: Retained for 7 years (legal requirement)

5. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

• Service Providers: Payment processors (Mollie), hosting providers, and email service providers
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with a merger, acquisition, or sale of assets

6. Data Security

We implement appropriate technical and organizational security measures to protect your information, including:

• Encryption of data in transit (HTTPS/TLS)
• Secure password hashing (bcrypt)
• Regular security audits and updates
• Access controls and authentication
• Database encryption at rest

7. Your Rights

Under applicable data protection laws (including GDPR), you have the right to:

• Access: Request a copy of your personal data
• Rectification: Correct inaccurate or incomplete data
• Erasure: Request deletion of your data
• Restriction: Limit how we use your data
• Portability: Receive your data in a structured format
• Objection: Object to certain processing activities
• Withdraw Consent: Withdraw consent at any time

To exercise these rights, please contact us using the information provided below.

8. Cookies and Tracking

We use only essential, functional cookies necessary for the operation of our service. We do not use third-party tracking cookies or advertising cookies. For more information, please see our Cookie Policy.

9. International Data Transfers

Your information may be transferred to and maintained on servers located outside of your country. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy and applicable laws.

10. Children's Privacy

Our service is not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

12. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us: